Why Discovery Works?

With 18 years of experience as a research partner for a broad array of companies in a number of industries; client experience with the nation's leading healthcare insurance carrier; and experience with designing and conducting research studies for not only healthcare insurance companies, but also providers, medical device, and pharmaceutical companies, Discovery Works brings a unique blend of experience and industry knowledge to your research initiatives.

• Business Experience
  With 15 years of experience, 12 at an executive level, in corporate settings, we understand the business environment, budgetary constraints, time constraints, and political issues you face.

• Healthcare Insurance Experience
  As Director of Customer and Market Insights for a leading healthcare insurance carrier, we were responsible for custom research for local groups for 14 state plans and National Accounts, product development, and Executive Leadership Team support. This included research with customers and members, providers, employers, and broker/agents, ensuring that you will get an in-depth understanding of the issues, terminology, and challenges of the healthcare insurance industry.

• Healthcare Industry Experience
  As a research supplier to the healthcare industry for 18 years, we have conducted studies with leading medical device, provider, and pharmaceutical companies. This ensures that issues will be addressed and research conducted within the total context of the healthcare industry, not just in any narrower segment.

• Focus
  The healthcare environment is dynamic and changing. Understanding the industry, its terminology, and its issues is crucial to being able to explore those issues and deliver useful information. Understanding your specific needs and expectations means that we can deliver information that is targeted and actionable.

Discovery Works is unique in that we also offer:

• One contact throughout — You work with same person in the design, implementation, and analysis phases of your study. There are no "hand-offs."
• Custom design — Every company is unique. Every study is unique. We design and implement your study to meet your specific information needs.
• Behind the numbers — Rather than just present findings, we draw on our experience to offer actionable recommendations.
• Budget-conscious — We provide value by ensuring that your study is designed and implemented within your budget.
• Targeted recruiting — We develop screeners that target your audience and use our nation-wide network of trained recruiters to get the right people.
• Creative moderating — We employ, develop, and adapt creative tools and techniques to probe the depths of respondent idea, behaviors, attitudes, needs and expectations.

We want to be your research partner, not your research vendor.